IT Strategy

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Technologies that have been jump-started by COVID-19

The economy is suffering, but some technology businesses, such as telemedicine, contactless payment, 3D printing and e-paper document management have taken off. While others, which were already big, like ecommerce and...

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Apple and COVID-19 drive QR code innovation

Heavy hitters from Apple to government agencies to major banks are leaning in on QR code tech to improve disease tracking, touchless payments and much more.

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Why your voice is your new password

Google now lets some users verify purchases using voice alone. It’s just the beginning. Welcome to the future of biometric ID and verification.

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How NDR protects your network from cyberthreats

Three steps to finding a network detection and response product that prevents, detects, investigates, identifies, responds and mitigates cyberattacks.

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CIOs offer strategies for engaging an entirely mobile workforce

Working from home has been a success operationally, but it has strained people, processes and technology. CIOs discuss the opportunity to make each better in the days to come.

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Fitting ITSM into a devops world

IT service management (ITSM) has been around for a long time. While ITSM and ITIL have been updated over the years, how do they stack up against Gen Z approaches like devops?

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Coronavirus: Managing (and pivoting) during a crisis

Updated: If you weren’t entirely prepared for COVID-19, you’re not alone. Ensuring business continuity in crisis management mode requires the right mix of technology, patience and agility. We hope this collection of Insider Pro...

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What is a chief customer officer?

A growing emphasis on customer experience is the most prominent trend in business today. The chief customer officer (CCO) position helps provide a single vision across all customer interactions.

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10 tips for a secure browsing experience

Your browser is one of the easiest ways for malware to penetrate your network. Here are 10 ways to practice safe surfing in Google Chrome, Microsoft Edge and Mozilla Firefox.

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Conspiracy theories slow public 5G adoption (but private 5G gets a boost)

When radio waves, viruses and tin foil hats collide. How the coronavirus crisis is changing how, where and why 5G is being deployed.

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5 lessons companies should learn about working at home

Companies now have the opportunity to learn from what is and isn’t working during the coronavirus crisis. Use this time to build out a strategy so you won’t have to use band aids and duct tape next time.

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5 keys to supporting telework effectively and securely

Suddenly countless numbers of people are working from home. This massive shift in work processes can have huge repercussions from a security, privacy, regulatory and data governance standpoint.

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Windows 10 update (and retirement) calendar: Mark these dates

Microsoft is releasing new versions of Windows 10 on a set schedule – and just as regularly retiring older versions from support. Here are all the dates you need to know about.

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Cloud service providers step up with free services

Cloud providers are offering free select services to companies as well as supporting research and collaboration efforts during the coronavirus pandemic.

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CIOs prep for the coming IT recession

CIOs say that the coronavirus crisis has proven the value of IT, especially for organizations that were ready with mobile approaches and where the CIOs were tightly connected to other business counterparts.

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The prognosis for Silicon Valley looks very good

The world's engine of innovation is sick, stricken by the coronavirus. But it will emerge stronger than ever. Here’s why the valley will be just fine.

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How close are we to breaking encryption with quantum computing?

Not as close as you might fear, but quantum encryption cracking is on its way. So, it's time to start getting ready for it.

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Is enterprise security broken?

Deploying independent endpoint or network security separately is coming to a rapid – and much-needed -- end. If you want to stay secure longer-term, focus on unifying your security products now.

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