

Sharon Goldman
Freelance Writer
Sharon Goldman is a B2B technology writer who has been covering the space for over a decade, from IT and cybersecurity to martech, insurtech, fintech and retail.

Are retail CIOs ready for the ecommerce holiday explosion?
With Covid-19 still keeping shoppers out of stores, data-driven technology is going to be more critical than ever this year to make sure customers enjoy a seamless path to purchase. But, are retail IT organizations ready for a...

How to negotiate a cloud SLA
It is essential to ensure that providers make good on their enterprise-level commitments related to service and performance, that’s where the cloud service-level agreement, or SLA, comes in.

Booz Allen Hamilton empowers talent to solve complex problems
The #4 large company on the 2020 Best Places to Work in IT list combines industry-leading learning and development with a close-knit culture to build a team that’s risen to meet the COVID-19 challenge.

How Zebra Technologies prioritizes work-life balance
The #3 midsize company on the 2020 Best Places to Work in IT list values flexibility and respect and strives to create an intellectually stimulating environment.

Teamwork is the name of the IT game at NCAA
Collaboration and caring — plus access to coveted championship tickets — are big draws at the #4 small organization on the 2020 Best Places to Work in IT list.

IT hiring trends: What to expect now and in the months to come
Given the uncertainty that the coronavirus is bringing to all facets of our lives, you're probably wondering how it will affect your career. Do layoffs loom? Will certain roles see higher demand? How are companies handling...

Can technology save the retail supply chain?
In the age of coronavirus, technology is playing a big role in boosting resilience but it’s also meeting its match in some areas (and no, it’s not just about toilet paper).

How Salesforce certifications can boost your career (and where to start)
Salesforce has created an ecosystem of products and services beyond its core CRM tool, building a huge demand for knowledgeable Salesforce professionals who bring skills with industry-specific extensions and business-aligned apps.

7 ways to narrow the cybersecurity skills gap in 2020
Over the long haul, government intervention, public-private partnerships and an integrated industry effort may be needed to address challenges in filling cybersecurity positions.
