Charles Araujo

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Charles Araujo is a technology analyst and internationally recognized authority on the Digital Enterprise and Leadership in the Digital Era who advises technology companies and enterprise leaders on how to navigate the transition from the Industrial Age to the Digital Era. Having spent over thirty years in the technology industry, he has been researching Digital Transformation since long before it became the uber-buzzword of today, and is now focused on helping Digital Era Leaders prepare themselves and their organizations as the macro trends of the primacy of the customer and the primacy of the algorithm collide, ushering us into what he calls The New Human Age.

Principal Analyst with Intellyx, founder of The Institute for Digital Transformation, author of three books, and most recently the co-founder (with his wife) of The MAPS Institute, he is a sought-after keynote speaker and has been quoted or published in CIO, Time, InformationWeek, CIO Insight, NetworkWorld, Computerworld, USA Today, and Forbes.

The opinions expressed in this blog are those of Charles Araujo and do not necessarily represent those of IDG Communications, Inc., its parent, subsidiary or affiliated companies.

The hidden challenges undermining the customer experience

The future of big data and AI boils down to one thing

The future of big data and AI boils down to one thing

When it comes to big data, analytics and AI, the value does not come from collecting the data, or even from deriving some insight from it — value comes from just one thing: action.

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