Bob Violino
Contributing Writer
Bob Violino is a freelance writer who covers a variety of technology and business topics.
What is a chief customer officer?
A growing emphasis on customer experience is the most prominent trend in business today. The chief customer officer (CCO) position helps provide a single vision across all customer interactions.
How to leverage software-as-a-service for business processes
Demand for SaaS is growing and vendors are focusing on providing offerings to adapt features according to client demands, which allows enterprises to address customer needs within their niches more effectively.
5 keys to supporting telework effectively and securely
Suddenly countless numbers of people are working from home. This massive shift in work processes can have huge repercussions from a security, privacy, regulatory and data governance standpoint.
Cloud service providers step up with free services
Cloud providers are offering free select services to companies as well as supporting research and collaboration efforts during the coronavirus pandemic.
Career roadmap: Machine learning engineer
Machine learning is one of the most in-demand skills in today’s technology job market. Kyle Hamlin, principal machine learning engineer at Sailthru, discusses what it takes to travel on that career path.
Videoconferencing vendors meet demands with free versions
As COVID-19 forces workers to remote offices, videoconferencing is becoming a lifeblood of business. These free videoconferencing offerings can help you meet the demand of the new work-at-home norm.
What is a chief automation officer? And do you need one?
Companies are creating a new C-suite position, chief automation officer, to oversee RPA, indicating how important automation has become in the age of digital transformation.
7 best practices for managing a multi-cloud environment
Multi-cloud strategies and hybrid IT environments bring a set of challenges that technology leaders might not have expected.
Career roadmap: Enterprise architect
The enterprise architect role has emerged as one of the most pivotal in IT, especially for companies in the midst of a digital transformation. Here’s a look at what it takes to become an enterprise architect.
Cloud migration strategy: How to build a team of experts
In order to pull off a cloud migration successfully you will need a team of experts. Here is a look at the roles you need to on your enterprise cloud migration team.
