The 100 Best Places to Work in IT 2021
Large organization rankings (5,000 or more U.S. employees)
Midsize organization rankings (1,001 – 4,999 U.S. employees)
| 1 | FINRA (Financial Industry Regulatory Authority) | Washington, D.C. |
|---|---|---|
| 2 | Align Technology | San Jose, Calif. |
| 3 | VyStar Credit Union | Jacksonville, Fla. |
| 4 | Plante Moran, PLLC | Southfield, Mich. |
| 5 | DriveTime Automotive Group | Tempe, Ariz. |
| 6 | Informatica | Redwood City, Calif. |
| 7 | National Information Solutions Cooperative (NISC) | Lake St. Louis, Mo. |
| 8 | Credit Acceptance | Southfield, Mich. |
| 9 | Enova International, Inc. | Chicago |
| 10 | Zebra Technologies Corporation | Lincolnshire, Ill. |
| 11 | Janney Montgomery Scott LLC | Philadelphia |
| 12 | Workiva | Ames, Iowa |
| 13 | Genesis HealthCare System | Zanesville, Ohio |
| 14 | Nuance | Burlington, Mass. |
| 15 | Avery Dennison Corporation | Glendale, Calif. |
| 16 | AARP | Washington, D.C. |
| 17 | ChenMed, LLC | Miami Gardens, Fla. |
| 18 | CME Group | Chicago |
| 19 | American Fidelity Assurance Company | Oklahoma City, Okla. |
| 20 | Miami University | Oxford, Ohio |
Small organization rankings (1,000 or fewer U.S. employees)
| 1 | Baxter Credit Union (BCU) | Vernon Hills, Ill. |
|---|---|---|
| 2 | Cloud for Good | Asheville, N.C. |
| 3 | KnowBe4 | Clearwater, Fla. |
| 4 | Railinc Corp. | Cary, N.C. |
| 5 | Axxess | Dallas |
| 6 | American Academy of Family Physicians | Leawood, Kan. |
| 7 | Dataprise | Rockville, Md. |
| 8 | Planned Systems International, Inc. | Arlington, Va. |
| 9 | OCLC, Inc. | Dublin, Ohio |
| 10 | MetroStar Systems, Inc | Reston, Va. |
| 11 | National Rural Electric Cooperative Association | Arlington, Va. |
| 12 | NTT Managed Services | Southfield, Mich. |
| 13 | Association of American Medical Colleges | Washington, D.C. |
| 14 | IT Convergence | Irving, Texas |
| 15 | Resultant* | Indianapolis |
| 16 | Sprinklr, Inc. | New York |
| 17 | Armor | Richardson, Texas |
| 18 | Avaap USA, LLC | Edison, N.J. |
| 19 | Accelirate, Inc. | Sunrise, Fla. |
| 20 | Dedicated IT | Lake Park, Fla. |
| 21 | Connectria LLC | St. Louis |
| 22 | Nitel | Chicago |
| 23 | Blue Cross Blue Shield of North Dakota | Fargo, N.D. |
| 24 | Edafio Technology Partners | North Little Rock, Ark. |
| *Formerly KSM Consulting |
Best Places to Work in IT: Our methodology
Insider Pro and Computerworld conducted the 28th annual survey from IDG to identify the 100 best places to work for IT professionals. In November 2020 Insider Pro and Computerworld started accepting nominations from U.S.-based organizations and from non-U.S.-based employers that met the following criteria: Nominated organizations were required to have a minimum of 300 total employees at a U.S. headquarters and a minimum of 30 IT employees in the U.S., with at least 50 percent of IT employees based in the U.S.
Participants were asked to provide contact information for the person at their organization who is familiar with or has access to employment statistics and financial data, as well as benefits policies and programs for the IT department and the entire organization.
In January 2021 the contacts at the nominated organizations received a 52-question company survey asking about average salary and bonus increases, percentage of IT staffers promoted, IT staff turnover rates, training and development, and the percentage of women and minorities in IT staff and management positions. In addition, information was collected on the employer’s retention programs, methods of rewarding outstanding performances, and benefits ranging from elder care and child care to flextime and reimbursement for college tuition and the costs of earning technology certifications.
Upon completion of the company survey, participants were instructed to select a random sample of employees from their U.S.-based full- and part-time IT staffs for participation in an employee survey. All participating companies were emailed instructions regarding sample selection as well as a unique survey link to share with employees. Topics covered in the employee survey included satisfaction with compensation and benefits, training and development programs, and work/life balance. In addition, employees were asked to rate employee morale in the IT department, the importance of various benefits, and their level of agreement with a variety of statements on topics ranging from career growth to management’s fair and equal treatment of employees.
A total of 21,820 IT employees responded to the employee survey from the final 100 organizations selected as best places to work for IT professionals.
The nomination survey, company survey and employee survey were all conducted online. The responses to the company and employee surveys were collected and tabulated by a third-party research vendor. The company portion of the research was closed in February 2021, and the employee survey portion was closed in March 2021.
In scoring the responses from the company and employee surveys, company results were weighted based on the importance ratings provided by respondents to the employee survey. Approximately half of the total scoring was based on employee responses, with the remaining half based on the survey of the company’s benefits and other programs.
Top 10 Lists
Our top 10 lists show the best of the best — the organizations that excel in these five areas of human resources: career development, benefits, retention, diversity, and training. To determine those lists, we considered the following factors:
Benefits: The range of benefits offered, including sabbaticals, elder care and childcare, and health and vision plans; employee satisfaction with the range of benefits.
Career development: Mentoring programs; tuition reimbursement for college classes and technical certifications; promotions within IT; employee satisfaction with tuition reimbursement, opportunities for career growth and management’s involvement in career development.
Diversity: Percentage of women and minorities in staff and managerial positions; employee perceptions that management treats everyone fairly regardless of race or gender.
Retention: Frequency of employee satisfaction surveys; turnover rate; promotions; morale; employee satisfaction with work/life balance, sabbaticals, job-sharing and telecommuting programs.
Training: Number of training days; training budget; employee satisfaction with training and access to training; satisfaction with reimbursement for certification training; satisfaction with continuing education programs.
The survey process was managed by Jen Garofalo, research director in IDG’s Insights and Performance Marketing group, working with independent firm Research Results.
Download the Best Places to Work in IT 2021 report as a PDF to see which U.S. organizations are the Best Places to Work in IT, and how we chose them.
Download the full Best Places to Work in IT archives 1994-2021 here.