The 100 Best Places to Work in IT 2020
Large organization rankings (5,000 or more U.S. employees)
1 | Ultimate Software* | Weston, Fla. |
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2 | Owens Corning | Toledo, Ohio |
3 | Genentech | South San Francisco, Calif. |
4 | Booz Allen Hamilton | Mclean, Va. |
5 | Worthington Industries | Columbus, Ohio |
6 | Vanguard | Wayne, Pa. |
7 | Norton Healthcare | Louisville, Ky. |
8 | Cedars-Sinai | Los Angeles |
9 | Navy Federal Credit Union | Vienna, Va. |
10 | International Paper | Memphis, Tenn. |
11 | Johns Hopkins University Applied Physics Laboratory | Laurel, Md. |
12 | DHL Express | Plantation, Fla. |
13 | Erickson Living | Baltimore |
14 | Zimmer Biomet | Warsaw, Ind. |
15 | University of Notre Dame | Notre Dame, Ind. |
16 | VMware | Palo Alto, Calif. |
17 | Aflac | Columbus, Ga. |
18 | Discover Financial Services | Riverwoods, Ill. |
19 | Humana | Louisville, Ky. |
20 | Atrium Health | Charlotte, N.C. |
21 | Total Quality Logistics | Cincinnati |
22 | Asurion | Nashville, Tenn. |
23 | Jet Propulsion Laboratory | Pasadena, Calif. |
24 | Kaiser Permanente | Oakland, Calif. |
25 | RSM US | Chicago |
26 | Portland State University | Portland, Ore. |
27 | CDW | Lincolnshire, Ill. |
28 | Raytheon | Waltham, Mass. |
29 | Jack Henry and Associates | Monett, Mo. |
30 | Applied Materials | Santa Clara, Calif. |
31 | Motorola Solutions | Chicago |
32 | Principal Financial Group | Des Moines, Iowa |
33 | Memorial Sloan Kettering Cancer Center | New York |
34 | H. Lee Moffitt Cancer Center and Research Institute | Tampa, Fla. |
35 | MSC Industrial Supply | Melville, N.Y. |
36 | Children's Hospital of Philadelphia | Philadelphia |
37 | Johns Hopkins Medicine | Baltimore |
38 | Southern Co. | Atlanta |
39 | Nationwide Mutual Insurance | Columbus, Ohio |
40 | Holman Enterprises | Mount Laurel, N.J. |
41 | Mitre | McLean, Va. |
42 | Sharp HealthCare | San Diego |
43 | AdventHealth | Altamonte Springs, Fla. |
44 | Liberty Mutual Insurance | Boston |
45 | PPG | Pittsburgh |
46 | FedEx | Memphis, Tenn. |
47 | Fannie Mae | Washington, D.C. |
48 | Banner Health | Phoenix |
49 | Memorial Healthcare System | Hollywood, Fla. |
50 | Spectrum Health | Grand Rapids, Mich. |
51 | Kroger | Cincinnati |
52 | Children's Healthcare of Atlanta | Atlanta |
* After the Best Places list was finalized, Ultimate Software (No. 1 Large) and Kronos (No. 2 Midsize) announced a merger. |
Midsize organization rankings (1,001 – 4,999 U.S. employees)
1 | FINRA (Financial Industry Regulatory Authority) | Washington, D.C. |
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2 | Kronos* | Lowell, Mass. |
3 | Zebra Technologies | Lincolnshire, Ill. |
4 | Plante Moran | Southfield, Mich. |
5 | Axon | Scottsdale, Ariz. |
6 | Blue Cross and Blue Shield of North Carolina | Durham, N.C. |
7 | Avanade | Seattle |
8 | National Information Solutions Cooperative (NISC) | Lake St. Louis, Mo. |
9 | DriveTime | Tempe, Ariz. |
10 | Suddath | Jacksonville, Fla. |
11 | Enova International | Chicago |
12 | BlueCross BlueShield of Western New York | Buffalo, N.Y. |
13 | VyStar Credit Union | Jacksonville, Fla. |
14 | Robert W. Baird and Co. | Milwaukee |
15 | Tokyo Electron U.S. Holdings | Austin, Texas |
16 | Janney Montgomery Scott | Philadelphia |
17 | CME Group | Chicago |
18 | Credit Acceptance | Southfield, Mich. |
19 | Align Technology | San Jose, Calif. |
20 | Power Home Remodeling | Chester, Pa. |
21 | Informatica | Redwood City, Calif. |
22 | Workiva | Ames, Iowa |
23 | Veeam | Columbus, Ohio |
24 | Genesis HealthCare System | Zanesville, Ohio |
25 | American Fidelity Assurance Company | Oklahoma City |
* After the Best Places list was finalized, Ultimate Software (No. 1 Large) and Kronos (No. 2 Midsize) announced a merger. |
Small organization rankings (1,000 or fewer U.S. employees)
1 | Cloud for Good | Asheville, N.C. |
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2 | Central Minnesota Credit Union (CMCU) | Melrose, Minn. |
3 | Axxess | Dallas |
4 | NCAA | Indianapolis |
5 | OneStream Software | Rochester, Mich. |
6 | Health Catalyst | Salt Lake City |
7 | KnowBe4 | Clearwater, Fla. |
8 | ExtraHop | Seattle |
9 | MetroStar Systems | Reston, Va. |
10 | Connectria | St. Louis |
11 | Secure-24 | Southfield, Mich. |
12 | Accelirate | Sunrise, Fla. |
13 | Avaap USA | Edison, N.J. |
14 | Dataprise | Rockville, Md. |
15 | Paramount Software Solutions | Alpharetta, Ga. |
16 | OCLC | Dublin, Ohio |
17 | NRECA (National Rural Electric Cooperative Association) | Arlington, Va. |
18 | Konstruktor Service | Redwood City, Ca. |
19 | Planned Systems International | Arlington, Va. |
20 | CarGurus | Cambridge, Mass. |
21 | Nitel | Chicago |
22 | Sprinklr | New York |
23 | IT Convergence | Irving, Texas |
Best Places to Work in IT: Our methodology
Insider Pro and Computerworld conducted the 27th annual survey from IDG to identify the 100 best places to work for IT professionals. In November 2019 Insider Pro and Computerworld started accepting nominations from U.S.-based organizations and from non-U.S.-based employers that met the following criteria: Nominated organizations were required to have a minimum of 300 total employees at a U.S. headquarters and a minimum of 30 IT employees in the U.S., with at least 50 percent of IT employees based in the U.S.
Participants were asked to provide contact information for the person at their organization who is familiar with or has access to employment statistics and financial data, as well as benefits policies and programs for the IT department and the entire organization.
In January 2020 the contacts at the nominated organizations received a 52-question company survey asking about average salary and bonus increases, percentage of IT staffers promoted, IT staff turnover rates, training and development, and the percentage of women and minorities in IT staff and management positions. In addition, information was collected on the employer’s retention programs, methods of rewarding outstanding performances, and benefits ranging from elder care and child care to flextime and reimbursement for college tuition and the costs of earning technology certifications.
Upon completion of the company survey, participants were instructed to select a random sample of employees from their U.S.-based full- and part-time IT staffs for participation in an employee survey. All participating companies were emailed instructions regarding sample selection as well as a unique survey link to share with employees. Topics covered in the employee survey included satisfaction with compensation and benefits, training and development programs, and work/life balance. In addition, employees were asked to rate employee morale in the IT department, the importance of various benefits, and their level of agreement with a variety of statements on topics ranging from career growth to management’s fair and equal treatment of employees.
A total of 21,301 IT employees responded to the employee survey from the final 100 organizations selected as best places to work for IT professionals.
The nomination survey, company survey and employee survey were all conducted online. The responses to the company and employee surveys were collected and tabulated by a third-party research vendor. The company portion of the research was closed in February 2020, and the employee survey portion was closed in March 2020.
In scoring the responses from the company and employee surveys, company results were weighted based on the importance ratings provided by respondents to the employee survey. Approximately half of the total scoring was based on employee responses, with the remaining half based on the survey of the company’s benefits and other programs.
Top 10 Lists
Our top 10 lists show the best of the best — the organizations that excel in these five areas of human resources: career development, benefits, retention, diversity, and training. To determine those lists, we considered the following factors:
Benefits: The range of benefits offered, including sabbaticals, elder care and childcare, and health and vision plans; employee satisfaction with the range of benefits.
Career development: Mentoring programs; tuition reimbursement for college classes and technical certifications; promotions within IT; employee satisfaction with tuition reimbursement, opportunities for career growth and management’s involvement in career development.
Diversity: Percentage of women and minorities in staff and managerial positions; employee perceptions that management treats everyone fairly regardless of race or gender.
Retention: Frequency of employee satisfaction surveys; turnover rate; promotions; morale; employee satisfaction with work/life balance, sabbaticals, job-sharing and telecommuting programs.
Training: Number of training days; training budget; employee satisfaction with training and access to training; satisfaction with reimbursement for certification training; satisfaction with continuing education programs.
The survey process was managed by Jen Garofalo, research director in IDG’s Insights and Performance Marketing group, working with independent firm Research Results.
Nominations are now open for the 2021 Best Places to Work in IT list! Nominate an organization or find out more about the Best Places to Work in IT survey and program.
Read about the Best Places to Work in IT 2020:
- Read the Best Places to Work in IT 2020 special report
- Profile: Booz Allen Hamilton empowers talent to solve complex problems
- Profile: How Zebra Technologies prioritizes work-life balance
- Profile: Teamwork is the name of the IT game at NCAA
- How to sustain IT workplace culture — without the workplace
- Diversity and inclusion make IT stronger
- Download the Best Places to Work in IT 2020 PDF
- Download the Best Places to Work in IT archives, 1994–2020