Terms of Service
IDG Insider Pro Terms of Service
1.Billing and Payment
1.1 IDG Insider Pro Account Information
You can access and edit specific details regarding your subscription to IDG Insider Pro, including information concerning your credit card or other available payment method ("Payment Method"), on the IDG Insider Pro website at any time.
1.2 Term
Your subscription term will continue for the period of time (i.e. annual, monthly) selected by you during your registration. Your subscription will automatically renew unless you cancel prior to the last day of your current subscription term (see Section 1.5 (Cancellation) below).
1.3 Payment
By providing Payment Method information for your IDG Insider Pro subscription, you are agreeing to pay the subscription fee, as applicable, and any applicable taxes and service fees ("Fees") The Fees will be charged to your Payment Method automatically at the beginning of your subscription term (or, at the end of your Trial Period, where applicable), and at the beginning of each subscription period renewal thereafter on the calendar day corresponding to the commencement of your subscription, unless you cancel your subscription or IDG Insider Pro is suspended or terminated pursuant to these Terms. If your monthly subscription begins after the 28th day of a month, then in any subsequent month in which that day does not occur, IDG Communications will charge your Payment Method on approximately the last day of such month. For example, if you started your monthly subscription on January 31st, your next payment date will be approximately February 28th. The Fees charged to your Payment Method are subject to change due to changes to your subscription plan, or applicable taxes, or in the event of a price change by IDG Communications. In such case, IDG Communications will post the new pricing on the IDG Insider Pro website and notify you not less than 30 days in advance by sending an email to the address you have registered for your account. If you do not wish to accept the price change, you must cancel your IDG Insider Pro subscription at least 5 days prior to the subscription renewal date. If there are any discrepancies in billing, you have 60 days after the charges first appear on an account statement to dispute such discrepancies, otherwise you waive your rights to do so. NOTE THAT YOUR CREDIT CARD PAYMENT WILL BE PROCESSED BY STRIPE AND IDG COMMUNICATIONS WILL NOT HAVE ACCESS TO YOUR CREDIT CARD DETAILS.
1.4 No Refunds
ALL FEES ARE NON-REFUNDABLE.
1.5 Cancellation
You can cancel your subscription to IDG Insider Pro at any time by logging into your account at and clicking "cancel subscription." If you cancel your subscription, the cancellation will go into effect at the end of the then-current subscription term. You will have continued access to IDG Insider Pro for the remainder of your subscription term, but YOU WILL NOT RECEIVE A REFUND OF ANY FEES PAID. You must cancel your subscription no less than 5 days before the end of your current subscription term to avoid the renewal of your subscription and the obligation to pay the Fees. For Trial subscriptions, see Section 1.8 (“Trial Period”). IDG COMMUNICATIONS WILL NOT SEND YOU NOTICE THAT YOUR CURRENT SUBSCRIPTION IS ENDING, HAS ENDED OR THAT YOUR NEW SUBSCRIPTION TERM IS BEGINNING OR HAS BEGUN. IF YOU WISH TO AVOID CHARGES TO YOUR PAYMENT METHOD, YOU MUST CANCEL YOUR SUBSCRIPTION.
1.6 Unpaid Amounts
If you fail to pay any Fees when due, as a result of expiration of your Payment Method, insufficient funds, or otherwise, (1) you will remain liable for all such amounts, as well as any costs that IDG Communications incurs in collecting any amounts you fail to pay in connection with your IDG Insider Pro subscription, including attorney’s and collections fees; (2) you authorize IDG Communications to continue charging your Payment Method, as your Payment Method information may be updated; and (3) IDG Communications may suspend or terminate your subscription. Changing your Payment Method information may affect the day of your subscription renewal.
1.7 Promo Codes
From time to time, IDG Communications may make promotional codes available, including those provided as part of a third-party promotion. Promotional codes may be redeemed as described in the promotion. Promotional codes can only be used one time per subscriber, cannot be redeemed for cash, may not be combined with other offers, and may be subject to certain restrictions as determined by IDG Communications in its sole discretion. If you received a promotional code through an offer by a third party, additional terms and conditions may apply.
1.8 Trial Period
IDG Communications may provide a limited trial period (“Trial Period”) to new or other subscribers and reserves the right, in its absolute discretion, to determine your eligibility for a Trial Period. The specific terms of the Trial Period will be stated in any marketing material describing the Trial Period. If IDG Communications provides you with a Trial Period, you will be asked to provide a valid Payment Method information to IDG Communications in order to access IDG Insider Pro during the Trial Period. IDG Communications will not charge you in connection with the Trial Period. However, IDG Communications may place a temporary charge in a nominal amount (not to exceed $25) on your Payment Method to ensure the validity of the Payment Method. Once confirmed , the temporary charge will be removed promptly. If you do not cancel your IDG Insider Pro subscription by the last “day” of your Trial Period, you authorize IDG Communications to automatically charge your Payment Method, at the end of your Trial Period. IDG COMMUNICATIONS WILL NOT SEND YOU NOTICE THAT YOUR TRIAL PERIOD HAS ENDED OR THAT YOUR PAID SUBSCRIPTION HAS BEGUN. IF YOU WISH TO AVOID CHARGES TO YOUR PAYMENT METHOD, YOU MUST CANCEL THE TRIAL PERIOD PRIOR TO THE LAST “DAY” OF YOUR TRIAL PERIOD. A “day” for purposes of these Terms begins at the time you start your subscription (i.e., complete the sign-up process), and ends 24 hours later. For example, if you complete your registration at 3:00 p.m. on a Monday in your time zone, and your Trial Period is 2 days, you have until 3:00 p.m. on Wednesday in your time zone to cancel your subscription before your paying subscription will begin. You may only have one Trial Period before you must begin paying for your IDG Insider Pro subscription. If you exceed this limit, IDG Communications may charge your Payment Method for any Trial Period after the first, or suspend your use of IDG Insider Pro, in its sole discretion.
1.9 Quality of Service
The quality of the display of Content may vary from device to device, and may be affected by a variety of factors, including your location and the speed of your Internet connection. The time it takes to begin viewing Content will also vary based on a number of factors, including your location, available bandwidth at the time and the configuration of your device. IDG Communications makes no representations or warranties about the quality of your experience on your device.
1.10 Updates and Testing
IDG Communications reserves the right to update and change IDG Insider Pro, including its features and the selection of Content available, and to test various features, without notice, at any time.
1.11 Privacy and IDG Insider Pro-specific Emails
The IDG Communications Privacy Policy describes the information IDG Communications’ collects and how it may be stored and processed in the United States of America and across the IDG Communications Publishing Network. As an IDG Insider Pro subscriber, your agree that IDG Communications may send you emails regarding IDG Insider Pro from time to time, and as described in the IDG Communications Privacy Policy. To opt out of all emails, except for those necessary for IDG Communications to provide your
1.12 Subscriptions Obtained Through Third Parties
If you obtain an IDG Insider Pro subscription through a third-party distributor who IDG Communications has partnered with, please note that the distributor may maintain your subscriber information, collect payments for your IDG Insider Pro subscription, and that your subscription is subject to any applicable distributor terms. When you access IDG Insider Pro subscription through a portal provided by such a third-party distributor, and the distributor transmits IDG Insider Pro Content to you, the provisions of this Section concerning access to and delivery of IDG Insider Pro do not necessarily apply, and in the event of a conflict, the distributor’s applicable terms govern.
2. Use of IDG Insider Pro
2.1 License
During the term of your subscription, IDG Communications grants to you a terminable at will non-exclusive license to use and display the IDG Insider Pro, including the Content available through the service (the “Service”), all solely for your personal, non-commercial use. You may not distribute, transfer, assign, sub-license, lend, or re-sell the rights granted under this license.
2.2 Copyright and Trademarks
The Service is the intellectual property of IDG Communications. The Service is protected by copyright and is owned by IDG Communications or its licensors. You may not modify, distribute, re-publish, re-transmit, or otherwise distribute directly or via links any Content to any third person, or use the Service for any purpose other than your personal and/or internal business purposes, without the prior written approval of IDG Communications. IDG Insider Pro, IDG Communications, and any of the brands published by IDG Communications are trademarks of International Data Group, Inc. All other trademarks on the Service are the property of their respective holders.
2.3 Age
Only individuals over the age of 18 may subscribe to IDG Insider Pro.
3. Exclusions of Warranty and Liability
THE SERVICE IS PROVIDED “AS IS” AND WITHOUT WARRANTY OF ANY KIND, AND ALL EXPRESS OR IMPLIED WARRANTIES ARE HEREBY EXCLUDED, INCLUDING, WITHOUT LIMITATION, THE WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE.IDG COMMUNICATIONS DOES NOT WARRANT THAT THE SERVICE OR ANY CONTENT OBTAINED THROUGH THE SERVICE ARE VIRUS-FREE. THE ENTIRE RISK AS TO THE USE OF THE SERVICE BY YOU IS ASSUMED BY YOU. IDG COMMUNICATIONS IS NOT RESPONSIBLE FOR THE ACCURACY OF OR ERRORS OR OMISSIONS, AND IDG COMMUNICATIONS DOES NOT WARRANT THAT THE SERVICE WILL BE UNINTERRUPTED OR ERROR-FREE, OR THAT ANY DEFECTS IN ANY THE SERVICE WILL BE CORRECTED. IDG COMMUNICATIONS WILL NOT BE LIABLE FOR ANY DIRECT, INDIRECT, SPECIAL, INCIDENTAL, OR CONSEQUENTIAL DAMAGES (INCLUDING, WITHOUT LIMITATION, DAMAGES RESULTING FROM LOST PROFITS OR REVENUE, OR OTHER DAMAGES) ARISING OUT OF THE USE OR INABILITY TO USE THE SERVICE, EVEN IF IDG COMMUNICATIONS HAS BEEN ADVISED OF THE LIKELIHOOD OF SUCH DAMAGES. IN NO EVENT SHALL IDG COMMUNICATIONS TOTAL LIABILITY TO YOU FOR ALL DAMAGES, LOSSES AND CAUSES OF ACTION (WHETHER IN CONTRACT, TORT, OR OTHERWISE) RELATING TO THE SERVICE EXCEED THE TOTAL AMOUNT OF YOUR SUBSCRIPTION FEE PAID TO IDG COMMUNICAITONS, OR $100, WHICHEVER IS LESS. SOME STATES DO NOT ALLOW EXCLUSION OR LIMITATION OF IMPLIED WARRANTIES OR LIMITATION OF LIABILITY FOR INCIDENTAL OR CONSEQUENTIAL DAMAGES, SO THE ABOVE LIMITATIONS MAY NOT APPLY TO YOU.
4. Notices
IDG COMMUNICATIONS may give notice to you through general posting on the Service, or through email notification, in its sole discretion.